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Problem A - no major worries

It would be useful to have a view from the CCG membership and external stakeholders that there are indeed no major worries, but to spend most of the effort on exploring how to move from 'good' to 'excellent'.

The survey tool will help test the perceptions of the membership Using the results of this, a session with the governing body reviewing the maturity matrix would help the CCG agree that there are indeed no major concerns and chart a course for higher-level improvements over the coming year. This would also provide a useful benchmark for a subsequent review in a year's time.

RECOMMENDED TOOLS

SURVEY

MATURITY MATRIX

THE TOOLS

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MATURITY MATRIX
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STANDARDS AND EVIDENCE
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OBSERVATION
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PEER PREVIEW
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SURVEY

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